1.1 Terms & Condition
Skyfashion’s terms and conditions for supply of goods and services.
Any Order and or purchase of any Goods and or services at any point of time from any location of the world by any media from Skyfashion here referred as SKYFASHION or www.Skyfashion.com or www.skyfashion.co.uk the following terms and conditions apply. You are being advised to read carefully.
These Conditions covers:
The terms We, Us, SKYFASHION, www.Skyfashion.com, www.Skyfashion.co.uk also referred for “SF” which is trading name of SKS UK Trading Limited registered under company Act of England and Wales where company registration number is 09682104. Trading on the internet as www.Skyfashion.com or www.skyfashion.co.uk , over the phone +777 2345 7885 and by email info@Skyfashion.co.uk
1.2 Return Policy
Thinking of Returning Item? Do not worry!
Log in to your account and fill returns form with reason for returning.
We will contact you and will send you return form.
You need to attach the form along with your return.
On satisfactory receipt of the item we will refund your money within 15 days. Provided the following conditions are met.
1.2.1 Return Condition
The conditions of return
You may return, exchange or receive a refund on your garment if you are unhappy with them for any reason, subject to the following terms and conditions:
- You need to let us know within seven days after they have been delivered. The returned garment need to reach us within 20 days of our original dispatch date, within 15 days for garment. Include the returns authorisation form, which we e-mail to you once you inform us.
- Returns must be in their original condition and packaging as when bought including any accessories that came with your order.
- You were not advised when you purchased (by our technician and designers or by information on the website) that your original order was inappropriate for your needs.
Your right to cancel
Under the Distance Selling Regulations, you have the right to cancel the contract for the purchase at any point from the time of ordering and upto seven working days after delivery.
- If we’ve already dispatched your order, you’ll need to re package the items and send them back to us. Along with the cancellation form which we email you, once you inform us.
- If your order has not been dispatched yet, you need to inform us. To do this log in to your account and fill refund form.
1.4 How to Return
We may provide collection service from your Home to our office at your own cost and risk. We don’t receive t item back from you, we may arrange for collection of the item from your residence at your cost. We will refund the balancing amount of the purchase price for that order, within 15 days from the date of receipts of your returned product.
When you return product we advise that you post by using recorded or registered delivery so you can obtain proof of delivery, If you are sending by courier services, Please ensure that you retain receipts of despatch with tracking number. Your statutory rights in relation to returns and refunds are not affected
For further information please see our Return and cancellation policy at above.
1.5 Customer’s Obligation.
By processing or submitting your order us/ Skyfashion.co.uk you confirm that:
- You are aged 16 or over;
- You will supply accurate details of your current garment (including any notes on the garment) when requested.
1.6 Delivery Terms
Skyfashion will endeavours to ensure your order are dispatched to you as soon as possible after successfully receiving your order.
- You will be notified by e-mail at the time your Goods are dispatched.
- Delivery of the Goods will be made to the address provided by you at the time you place your Order.
- If your Goods are not delivered within a seven days of you receiving notification of dispatch, you should contact us. On receipt of goods customer must inspect goods to ensure that goods are according to the order and expectations.
- In the case of non-delivery, due to any reason, you will be offered free re-delivery or refund at your discretion. Email us on this email to inform us for non-delivery info@Skyfashion.co.uk
- Delivery charges will applies and such charges will be shown while processing your order.
- Skyfashion will endeavour to deliver in secure manner.
1.7 Confirmation of Order
- Any Orders request to SKYFASHION Direct must be submitted either via the web at Skyfashion.com, or by telephone on +777 2345 7885or by any other means provided by us to process order including completing a mail order form in the current catalogue.
- By submission of an Order represents an offer is made to purchase Good/s or service/s from SKYFASHION. This is not an acceptance of order by us; we will confirm the acceptance and receipt of order by e-mail or telephone. The confirmation and we may confirm receipt of this offer via e-mail (if the Order is placed via the Site) or verbally (if the Order is placed via telephone).
- Orders are only accepted by us once your payment has been successfully processed and such order have been reviewed and authorised by a qualified Optician. In the case of the non-garment goods, services and the Home Trial service, your order is accepted once the required payment has been accepted or when the relevant goods are shipped back, whichever occurs first. We will confirm acceptance of your Order via e-mail or verbally.
We may in the case:
- Of the Home Trial service Skyfashion may send partial goods if some goods are unavailable.
- On the advice of our technician and designers Skyfashion reserve the right that we have absolute discretion as to whether or not to accept your Order.
1.7.1 Limitation of Supply.
Skyfashion will make a reasonable effort to ensure that all orders are fulfilled; however we cannot always guarantee the availability of Goods due to rapidly changing fashion and nature of business we may have to depend on third party for the supply. If the Goods you have ordered are unavailable, we will attempt to contact you to give you a choice to receive an alternative or a refund. If we are unable to contact you or you are not happy with such an alternative offered to you, your order will be cancelled and you will be given a full refund.
1.8 Price Policy
- Prices stated are exclusive of any UK Value Added Tax (VAT), VAT rate will be the rate which is in effect at the point of sale i.e. confirmation of order.
- We will endeavours to ensure the accuracy of the prices and price related information stated in our current catalogue and on the Site. The prices on the catalogue will be valid for the period mentioned on the catalogue or publication of new catalogue whichever is earlier period.
- We cannot guarantee that price will be error free and misprice an item inadvertently. In the case of error or mistake, the order processing department will notify you of the error before your payment are processed. You will then have the choice to either accept the correct price or to cancel your Order.
- Always place your orders directly through the Skyfashion.co.uk we never ask make payment directly to our bank account send us cheques or cash. We do not guarantee such transactions and we will not be responsible for such transactions.
1.9 Payment Policy
What payment methods do you accept?
We accept credit/debit card payments. VISA Mastercard, Paypal, Google Checkout, Paypal and Amex. We do not accept any vouchers at the moment.
How secure making online Payment with skyfashion?
It is very secure. The entire website including the payment processing is tested very day by a third party (McAffee)
What is your guarantee policy?
We practise 100% Refund of your Garment and lenses except of courier charge. On all the garments we provide to you. Expectantly you’ll never need it, but it’s there for complete peace of your mind.
What are the postage and packaging costs?
Postage cost will be shown while ordering garment for normal delivery it is £5.99
1.10 Review and Rating.
By submitting any content to The Skyfashion, you represent and warrant that:
- you are the sole author and owner of the intellectual property rights thereto;
- all “moral rights” and rights of attribution, integrity and identity that you may have in such content have been voluntarily waived by you;
- all content that you post is accurate;
- you are 13 years of age or over
You further agree and warrant that you shall not submit any content:
- that is known by you to be false, inaccurate or misleading;
- that infringes any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
- that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
- that is, or may reasonably be considered to be, defamatory, libellous hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
- for which you were compensated or granted any consideration by any third party;
- that includes any information that references other websites, addresses, email addresses, contact information or phone numbers; or
- That contains any computer viruses, worms or other potentially damaging computer programs or files.
You agree to indemnify and hold Skyfashion (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to SKS UK Trading Ltd), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys’ fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.
For any content that you submit, you license and grant and its affiliates and sub-licensee a non-exclusive, perpetual, irrevocable, royalty-free and free of charge, transferable and fully sub-licensable right to use, reproduce, copy, modify, delete in its entirety, adapt, publish, communicate to the public, make available, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, media, medium or technology (including but not limited to, advertising, marketing and promotional materials) throughout the world without compensation to you, restriction on use, or acknowledgement of source.
By submitting your email address in connection with your rating and review, you agree that Skyfashion and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.